Effective Date: June 15, 2025
I. Preface
Thank you for choosing the products and services of ELEGANT COUTURE LLC! We always prioritize the protection of user privacy. This privacy policy is designed to clearly explain our rules regarding the collection, use, storage, and sharing of your personal information, while also clarifying the rights you are entitled to. Before using our services, please read this policy carefully. If you have any questions, you can contact us at [email protected]. Our business address is 1241 FREBIS AVE, COLUMBUS, OH 43206 US.
II. Scope of Personal Information Collection
- Registration – related Information: When you register as a platform user, we will collect the information you actively provide, such as your name, email address, password, and contact information. This information is used to create a personalized account, provide customized services, and ensure account security.
- Transaction Information Details: During your shopping and payment processes, we will collect order details (including product names, quantities, purchase times, etc.) and payment information (such as payment methods and payment account numbers). This enables us to process orders efficiently, complete transactions, and provide subsequent after – sales services.
- Browsing Behavior Data: To continuously enhance the service experience, we record your browsing history, search keywords, accessed pages, and other information when you visit our website or use our application. This helps us accurately understand your interests and preferences, allowing us to recommend products and services that better meet your needs.
- Device Information Collection: We may obtain information related to the device you use to access our services, including device model, operating system version, device identifiers (such as IMEI, MAC address), IP address, etc. This is to ensure the stable operation of our services and strengthen security protection.
III. Rules for Using Personal Information
- We utilize the collected personal information to provide, maintain, and continuously optimize our products and services, covering all aspects such as product display, order processing, and customer consultation.
- Based on your interests and preferences, we will send you marketing information, promotional event notifications, and product recommendations. If you do not wish to receive such information, you can unsubscribe at any time through the channels we provide.
- To ensure account security and prevent fraud risks, we use personal information for identity verification, risk assessment, and security monitoring.
- Within the scope permitted by laws and regulations, we use personal information for data analysis and research, aiming to further improve our products and services and enhance the user experience.
IV. Storage and Security of Personal Information
- We store the collected personal information on secure servers and implement technical and administrative measures such as data encryption, access control, and data backup and recovery to fully prevent the leakage, loss, tampering, or abuse of personal information.
- We retain your personal information only for the reasonable period required to achieve the purposes described in this privacy policy. After this period, we will delete the information or anonymize it, unless otherwise provided by laws and regulations.
V. Regulations on Sharing, Transferring, and Publicly Disclosing Personal Information
- Sharing Rules: We will not share your personal information with third parties casually. Sharing will only occur with your explicit authorization, or when required by laws and regulations, or by mandatory orders from judicial and administrative authorities. In specific business scenarios (such as cooperation with payment institutions and logistics companies), we will only share the necessary information to complete transactions or provide services. Meanwhile, we require our partners to strictly fulfill their confidentiality obligations and limit the scope of their information use.
- Transfer Situations: We will not transfer your personal information to third parties, except with your explicit consent, or in the case of corporate mergers, acquisitions, bankruptcy liquidation, etc. To protect the rights and interests of users’ personal information, we will ensure that the transferee continues to fulfill the obligations stipulated in this privacy policy.
- Conditions for Public Disclosure: We will only publicly disclose your personal information with your explicit consent, or when required by laws and regulations, or by mandatory requirements from judicial and administrative authorities.
VI. Protection of Your Rights
- Right of Access: You have the right to view the personal information we have collected about you. You can query it by logging into your account or contacting us.
- Right of Correction: If you find that the personal information we have collected is incorrect or incomplete, you can submit a correction request through account settings or by contacting us, and we will handle it promptly.
- Right of Deletion: Under circumstances compliant with laws and regulations, such as when the purpose of information processing has been achieved, the information is no longer necessary, or there are illegal processing situations, you have the right to request us to delete the relevant personal information.
- Right to Withdraw Consent: For personal information processing activities based on your consent, you can withdraw your consent at any time. However, the information processing activities that have been carried out based on your consent before withdrawal will not be affected.
- Right to File a Complaint: If you believe that our personal information processing activities have violated your legitimate rights and interests, you can file a complaint with us at [email protected]. We will handle it promptly and provide feedback on the results.
VII. Measures for Protecting Children’s Personal Information
Our products and services are mainly targeted at adult users. If we collect children’s personal information without prior consent from guardians, guardians can contact us at [email protected]. We will immediately delete the relevant information and stop further collection.
VIII. Explanation of Privacy Policy Changes
We may revise this privacy policy due to updates in laws and regulations, business development, etc. The revised policy will be published on our website or application, and the publication date will be regarded as the effective date. If you continue to use our products and services after the policy is revised, it means that you have fully understood, accepted, and consented to the revised privacy policy.
IX. Contact Us
If you have any questions, suggestions, or comments regarding this privacy policy or our personal information processing, please feel free to contact us using the following methods:
- Email: [email protected]